Compassionate psychiatric mental health care in Central New York. A safe, judgment-free space where your journey toward stability and well-being begins.
About Kristen
"My passion is people. Life is a journey that comes with ups and downs, and every person has their own unique story."
Reaching out for mental health support can feel like a lot. You might worry about being judged, not being understood or even having to explain everything from scratch. If you are here, you have already done something brave.
Kristen Milburn, PMHNP, offers a calm, welcoming space where you can speak openly and be met with respect. As a board certified Psychiatric Mental Health Nurse Practitioner, Kristen combines clinical experience with a steady, human approach that centers on you, not a checklist.
Whether you are dealing with anxiety, depression, stress, life changes or just feeling unlike yourself, you deserve care that feels safe, collaborative, and real. You will be heard, and you will not have to carry it alone.
What We Offer
Personalized mental health services tailored to your individual needs, delivered in-person, with telehealth flexibility for existing clients.
Using a scientific approach, we work together to find the most appropriate psychiatric medication to treat your symptoms. What works for one person may not work for the next, so an individualized approach is needed to receive the best outcomes.
Using various forms of therapy, we work together to process current and past events, learn how to manage symptoms, and improve communication. Through this, we learn the importance of self-love, acceptance, life balance, and forgiveness of self and others.
All services are delivered in-person, with telehealth available for existing clients. Our secure virtual visits provide a convenient and confidential way to continue your care from the comfort of your own space.
GeneSight is a genetic test that shows how your genes may affect medication outcomes. It may reveal which medications for depression, anxiety, ADHD, and other conditions require dose adjustments, may be less likely to work, or have an increased risk of side effects.
Schedule a free consultation to discuss your needs and learn how we can help.
Get in TouchInvestment in Your Care
New Client
Comprehensive Initial Evaluation
A thorough review of your mental health history, current symptoms, and personal goals. We will discuss diagnoses, treatment options, and whether our practice is the right fit for your needs. If a referral to an alternative provider is more appropriate, we will help guide you in the right direction. This evaluation lays the foundation for your individualized care plan.
Existing Client
Medication Management with Psychotherapy
We will discuss medications, as well as focus on brief psychotherapy, with a focus on Cognitive Behavioral Therapy, Supportive Therapy, Motivational Interviewing, and/or Mindfulness.
Policies & Insurance
A cancellation or no show fee applies to appointments missed or canceled without at least 24 hours’ notice. A bridge script fee applies to prescription refills requested outside of a scheduled appointment. We appreciate your understanding, as these policies help us maintain availability for all clients.
Please note: We are a private-pay practice and do not accept insurance. However, we may qualify as an out-of-network provider. A Superbill is provided after each session that you can submit to your insurance for possible reimbursement. Rates may vary based on individual circumstances.
All paperwork requests, including forms, letters, and documentation related to your mental health care, must be completed during a scheduled appointment.
Our Philosophy
Every journey begins with being truly heard. We take the time to understand your story, your struggles, and your goals without any rush or judgment.
Through comprehensive evaluation, we develop a deep understanding of your unique needs, history, and the best path forward for lasting change.
Together, we create a personalized treatment plan that respects your preferences, lifestyle, and empowers you to take ownership of your journey.
With ongoing support and adjustments, we help you reach and maintain the stability and well-being you deserve, celebrating every milestone along the way.
Get in Touch
We see clients in-person, with telehealth flexibility for existing clients when needed.
| Monday | 9:00 AM - 5:00 PM |
| Tuesday | 9:00 AM - 5:00 PM |
| Wednesday | 9:00 AM - 5:00 PM |
| Thursday | 9:00 AM - 5:00 PM |
| Friday - Sunday | Closed |
Extended hours available upon request
Take the First Step
Reach out to learn how compassionate psychiatric care can make a difference in your life. Free consultations available.
Send us a message and we'll get back to you soon!
You can also call us directly at 315-944-5476.
